Cookie Policy
How we use cookies and similar tracking technologies on the Platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device, remember your preferences, and provide a more personalized browsing experience. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a defined period or until deleted).
In addition to traditional cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects to collect information about your interactions with the Platform.
2. How CourseHive Uses Cookies
We use cookies for the following purposes:
- Essential / Strictly Necessary Cookies — These cookies are required for the Platform to function correctly. They enable core features such as user authentication, session management, and access to purchased course content. Without these cookies, services you have requested — such as remaining logged in — cannot be provided. These cookies do not require your consent and cannot be disabled without impairing Platform functionality.
- Performance & Analytics Cookies — These cookies allow us to understand how visitors interact with the Platform by collecting anonymized data such as pages visited, time spent on each page, and navigation paths. We use this information to identify areas for improvement and to optimize the user experience. We may use third-party analytics providers (such as Google Analytics) for this purpose.
- Functional Cookies — Functional cookies remember your preferences and settings, such as your preferred language, display settings, or recently viewed courses, so that you do not have to re-enter them on each visit. These cookies enhance your experience but are not strictly essential.
- Marketing & Targeting Cookies — Where you have given your consent, we may use cookies to deliver relevant advertisements and promotional messages across the web, measure the effectiveness of our marketing campaigns, and personalize content shown to you. These cookies track your browsing behavior over time and across different websites.
3. Third-Party Cookies
Some cookies on the Platform are set by third-party service providers that we have engaged to provide features or services. These may include payment processors (e.g., Stripe) for secure transaction handling, analytics providers (e.g., Google Analytics) for aggregated usage insights, advertising networks where applicable, and social media platforms for social sharing integrations.
CourseHive does not control the cookies placed by third parties and is not responsible for their content or privacy practices. We encourage you to review the privacy and cookie policies of any third-party services you interact with.
4. Your Cookie Choices
You have the right to control how cookies are used. You can manage your preferences through the following mechanisms:
- Browser settings — Most browsers allow you to view, block, or delete cookies via their privacy or settings menus. Note that blocking all cookies may prevent certain features of the Platform from functioning.
- Opt-out tools — For analytics cookies, you may opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.
- Do Not Track — Some browsers transmit "Do Not Track" (DNT) signals. We honor DNT signals where technically feasible for non-essential tracking.
Disabling essential cookies will impair your ability to log in, access purchased courses, and use core Platform features. We recommend keeping essential cookies enabled.
5. Data Collected via Cookies
Depending on the type of cookie, data collected may include:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited and actions taken on the Platform
- Referring URL (the page that directed you to our site)
- Device identifiers and screen resolution
- Session duration and frequency of visits
This data is processed in accordance with our Privacy Policy, which governs how personal data is collected, stored, and used.
6. Cookie Retention Periods
The retention period for each cookie varies based on its purpose:
- Session cookies: Expire when you close your browser.
- Authentication cookies: Typically retained for 30 days or until you log out.
- Analytics cookies: Generally retained for up to 26 months.
- Marketing cookies: Vary by provider; typically 30–180 days.
7. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, applicable law, or our operational practices. When changes are material, we will post an updated version on this page with a revised effective date. We encourage you to review this policy from time to time.
8. Contact
If you have questions or concerns about our use of cookies, please contact us at support@thecoursehive.online or by calling +1 (972) 880-4768.